Privacy policy
Privacy Policy
Last updated: June 2025
Information we collect
New Age Cell Inc.(“We”, “we”, “our”, or “us”) collects some information which is not attributable to an identifiable individual across its various websites. For example, when you visit www.newagecell.com (the “Websites”), our web server automatically recognizes only your computer’s domain name, but not your email address or any other information that identifies you personally.
We may also collect anonymous aggregate information (e.g., cookies) on what pages you access or visit.
How we collect information about you
We use different methods to collect your information, including through:
• Direct interactions with you when you provide it to us—for example, by filling in forms or corresponding with us by phone, email, or otherwise.
• When you make a purchase, sign up for our newsletter, enter one of our contests, or contact us, we may ask you for the following personal information to complete your request: name, last name, address, email address, credit-card information.
• Automated technologies or interactions, as you navigate through our Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• Third parties or publicly available sources—for example, our business partners.
Our collection of personal information is limited to that which is reasonable under the circumstances, and we only collect your personal information with your consent.
How we may use your personal information
We use personal information for the purposes stated or implied at the time of collection, including for the following purposes:
• Confirming your identity
• Responding to your inquiries
• Meeting the legal and regulatory requirements applicable to us
• Processing product-related complaints
• Fulfilling orders for products sold on our Websites
• Marketing our products and services to you, as well as those of our affiliates and third parties
We may otherwise use your personal information where permissible by law—for example, to respond to an emergency or in the course of an investigation into illegal behavior or fraud.
Anti-spam
Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought by New Age Cell Inc. and you can contact us at info@newagecell.com. You can unsubscribe at any time by following the instructions in any message we send.
Even if you have opted out of marketing communications, we may still contact you for other purposes—for example, about products or services you have requested, or if you contact us with an inquiry.
Transfers and disclosures of personal information
• Where we store your personal information: Your personal information may be stored, processed, or otherwise used by us, our affiliates, or our service providers, both inside and outside Canada. …
• Our service providers: We may disclose personal information to third parties acting on our behalf as agents or suppliers. …
• Our employees: Only authorized personnel have access to personal information. …
• Sale of business: We may disclose personal information to third parties should we sell our business or assets, in whole or in part, or if we are involved in a merger, corporate amalgamation, reorganization, change of control, or similar transaction.
Other than as stated in this Privacy Policy, we will not disclose personal information to any external organization without your consent unless we are required or permitted to do so by law.
Security and retention
We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.
We only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.
Personal information of children
We do not knowingly collect or solicit children’s personal information. If a child has already provided us with personal information, his or her parent or guardian may contact us to have this information deleted.
Cookies
We may use "cookie" technology to obtain non-personal information from visitors to the Websites. Cookies are pieces of information stored on a user's computer by a website so preferences are remembered on future requests. Pixel tags (also known as web bugs, web beacons, clear/invisible/tracker GIFs) are signals sent from certain websites or e-mails used to pass certain information to our servers to personalize the Websites and to track your usage. We do not save personal information on cookies or through use of pixel tags without your permission. Rather, cookies and pixel tags are used to optimize the performance and functionality of the Websites, and to personalize the Websites for you and present you with content and offers specific to your interests. Our cookies may collect your contact, location, and device information. Such cookies will be disclosed to you when you visit the Websites and will be activated if you press on the Accept button.
Most browsers accept cookies automatically but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personal information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make the experience on the Websites more efficient. If your browser is configured to reject cookies, you will not be able to use the features of the Websites. When you log in, a cookie can tell us whether you've visited us before or are a new visitor. We do use the cookie to help us identify Website features in which you have the greatest interest, so that we can provide you with more of what you want.
Analytics
We may also use third-party service providers to monitor and analyze the use of our Websites or Services. Google Analytics is a web analytics service offered by Google Inc. (“Google”) that tracks, monitors and reports traffic on our Websites. Google tracks information like (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Websites that you visit; and (iv) other websites you may have visited before visiting our Websites.
Google may also transfer this information to other third parties where they are required to do so by law, or where such third parties process the information on their behalf. You can opt-out of having your activity on the Websites made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about a visitor’s activity. For more information on Google’s privacy practices, please visit: https://policies.google.com/technologies/partner-sites.
Interest-based advertising
Our third party vendors or service providers may also use cookies and web beacons to measure the effectiveness of our ads and to determine the content and advertising to offer you based on your interests. To support these activities, we, our service providers, and business partners may use information about your visits to our Websites. You may opt out of other third-party vendor's use of cookies by disabling cookies on your browser or by visiting http://youradchoices.ca/choices/. Please note that even if you choose to disable cookies you will still see advertisements while browsing online. However, the advertisements may be less relevant to you and your interests.
Third Party Links
The Websites may contain links to other websites, plug-ins, services, social networks, or applications operated by third parties. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. Please note that this Privacy Policy applies only to the personal information that we collect or receive from third parties with your consent and we cannot be responsible for personal information that third parties may collect, store and use, including through their websites. We do not control the third-party websites, and we encourage you to read the privacy policy of every website you visit.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time as we add new products and services, as we improve our current offerings, and as technologies change. If we make a change to this Privacy Policy this will be reflected in the above Last Update date. We encourage you to check back periodically to see if we have made any changes. If we make any material or substantive changes in this Privacy Policy, we will notify you by posting a clear and conspicuous notice of these changes on the Websites and in this Privacy Policy.
Access, correction and accountability
We will strive to keep all personal information in our files complete, up-to-date and accurate.
You or a person authorized on your behalf has the right to request to see and obtain a copy of your personal information and to request changes or corrections to inaccurate or incomplete information. Please note that we may charge a minimal fee for processing such requests.
If you have any questions or concerns with respect to your personal information or our information practices, you may contact our Privacy Officer at: info@newagecell.com.
